Refund Policy

At KMK Mart, customer satisfaction is very important to us. If you are not satisfied with your purchase, you may request a refund according to the policy below.

Eligibility for Refund

Refund requests must be made within a reasonable time after receiving the product. The product must be unused, in its original condition, and with the original packaging.

Non-Refundable Items

Certain products may not be eligible for refunds due to hygiene or safety reasons. Perishable goods and opened items may not qualify for a refund unless they arrive damaged or defective.

Refund Process

Once your refund request is approved, the refund will be processed to the original payment method used during purchase. The processing time may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact our customer service team immediately. We will review the issue and arrange a replacement or refund where applicable.

Contact Us

If you have any questions regarding our refund policy, please contact our support team through the Contact Us page.