Shipping Policy

Last Updated: April 2026

At Prestige Foods, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we process and ship orders.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is processed, it will be prepared and handed over to our delivery partners.

2. Shipping Time

Estimated delivery times may vary depending on your location.

Local delivery: 2–3 business days
Regional delivery: 3–5 business days
Remote areas: 5–7 business days

Delivery times may be affected by weather conditions, holidays, or courier delays.

3. Shipping Charges

Shipping charges may vary depending on:

Delivery location
Order weight or size
Promotional offers

In some cases, free shipping may be available on selected orders or promotions.

4. Order Tracking

Once your order is shipped, you may receive a confirmation email or message with shipment details. You can use this information to track your order status.

5. Delivery Issues

If you experience any issues with delivery, such as:

Delayed shipment
Missing items
Damaged products

Please contact our Customer Support team as soon as possible so we can assist you.

6. Address Accuracy

Customers are responsible for providing accurate shipping information. Prestige Foods is not responsible for delivery issues caused by incorrect addresses.

7. Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page.