Return Policy
At KMK Mart, we aim to provide high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, you may request a return according to the terms below.
1. Eligibility for Returns
Items may be returned within 7 days of delivery if they meet the following conditions:
- The item is unused and in its original condition.
- The product is returned in its original packaging.
- The item is not damaged due to misuse or improper handling.
2. Non-Returnable Items
The following items may not be eligible for return:
- Perishable food items
- Opened or used products
- Items marked as non-returnable
- Products damaged due to customer misuse
3. Return Process
To request a return, please follow these steps:
- Contact our support team through the Contact Us page.
- Provide your order number and reason for return.
- Our team will review your request and provide return instructions.
4. Return Shipping
Customers may be responsible for return shipping costs unless the item received is defective or incorrect.
5. Inspection and Approval
Once the returned product is received, our team will inspect it to ensure it meets the return conditions before approving the return.
6. Contact Us
If you have any questions about our return policy, please contact us through our website.